Open plan offices are distracting and reduce rather than improve productivity, says report

Open, collaborative work environments have been hailed as a boost to collaboration and performance, but since individual tasks that require high levels of concentration and minimum disruption still account for over half of the typical working day, noise and distraction within open plan workplaces prevent employees from focusing properly and may reduce productivity, claims a new report. According to research by Unispace, 60 percent of the average working day is devoted to individual task-focused work; 25 percent to collaboration, 7 percent to socialising and the same for learning. The research found that the issue of noise has actually become much worse over the last 12 months, with more workers complaining compared to the same research conducted in 2016. Survey respondents flagged noise (15 percent) as the primary cause of inefficiency during the working week, a number that has risen by four per cent in just 12 months. Second to this was a lack of quiet areas (13 percent), a lack of privacy (9 percent) and 7 percent felt that the temperature and air quality of their office was also a factor. The findings come as part of Unispace’s research of more than 11,000 workers in a global study of working practices and workplace design.